Terms To Note On Shipping
Orders are ready to ship within 1-3 days of purchase.
We diligently package all our orders to ensure they will arrive to you safe and sound, however, sometimes accidents happen during shipping. If this occurs, we will happily replace the item for you upon return of the damaged goods.
- First Class USPS Shipping: 3-6 business days
- Priority USPS Shipping: 1-3 business days
- Priority Express: Overnight delivery
Damaged claims must be made within 5 days of receiving the order.
We want you to be completely satisfied with your purchase. If you aren’t, please contact us with a reason for your return or exchange and we can find a resolution.
We want all of our customers to be completely satisfied with the quality of our products. If you have a
problem with an order, call our Support Center.
- Defective merchandise may be returned within 30 days of receipt for replacement or refund, at our discretion.
- Other returns may be subject to a 15% restocking fee.
- Shipping charges are not refundable.
- Unless defective, products which have been opened or used may not be returned.
- Call our support center at +1(510)-340-2903 for USA and +44 7451 238782 to obtain a “Return Authorization” and Instructions before sending items to us.
- We will not accept merchandise sent to us without a return authorization.